Dispatch Solutions

Dispatch Solutions

We partner with dispatch console experts to deliver seamless mission critical communications. In emergency situations, good communication systems save lives. Ensuring communication across multiple agencies, multiple audio channels—radio, PABX (POTS), LTE, 2G, 3G—and multiple user devices, is crucial for mission critical communications situations. Dispatch consoles provide the vital link between dispatchers and field personnel, helping to coordinate field response and ensure the safety of personnel. Dispatch consoles can also access the radio system through an IP network, making it possible to operate through a local network or from anywhere in the world.

The Scout™ family of dispatch solutions integrates all your communication center needs, whether simple, highly complex, or somewhere in between. Scout provides two options for secure, converged dispatch communications

Avtec’s Scout™ dispatching system meets the needs of a wide range of mission-critical and business-critical environments. It maximizes efficiency, ensures safety, increases delivery reliability, and reduces costs, all of which are vital to the success of any organization.

Scout consoles handle all voice communication – both radio and telephony – and seamlessly integrate these technologies. Additionally, Scout’s IT-friendly features provide unified views of system diagnostics, alarms, and reports.

Scout is a pure Internet Protocol (IP) communication tool based on open standards which prevents customers from being locked-in to a proprietary system. It can be integrated with third-party technologies and works with commercial off-the-shelf communications equipment, which simplifies upgrade and migration strategies and thus helps to future-proof dispatch centers.

As a system built on IP technology, Scout offers no single point of failure, is designed around an inherently scalable and redundant architecture, and has components that are easily distributed across an enterprise network, mitigating the risk of loss. Scout allows access to multiple communication channels and has an extremely customizable and easily maintained graphical user interface (GUI).

Our range of dispatch solutions are compatible with a range of technologies and vendors including Analog and Digital, Conventional and Trunked, Open-Standard and Proprietary. Not only does this enable you to choose your protocol but it also supports migration strategies and true interoperability.

Choose from a range of flexible dispatch solutions, RediTALK – Simple to use touch-screen console for small to medium organizations. No server required. DX-Altus - A complete Digital Radio Management System that includes all the functions of RediTALK but with added features to suit medium to large organizations.

A solution that is easily adaptable to your growing needs
RediTALK-Flex is a powerful and fully functional dispatch console that is able to perform in a variety of roles. We recognize that each organization is different and that’s why we have created a range of add-on features that enable you to customize the console to your exact needs.

Simplifies your operations
The routine tasks of the dispatchers role has been simplified in RediTALK-Flex, with an intuitive and fully customizable interface that removes the steep learning curve that often comes with navigating a new system, resulting in a quick integration to your current network.

Proven interoperability without the complication
Your communications can become more efficient by connecting users on different media (phone to radio) and across media (radio to radio).

Ensures the safety of your team
RediTALK-Flex is equipped with a highly advanced GPS tracking option which allows you to monitor mobile and portable units in real-time, ensuring that your team stays safe and alert to all potential hazards.

DX-Altus Digital Radio Management System
Smart, Flexible, Reliable and Future-proof. The DX-Altus digital radio management system is built on Omnitronics’ successful and industry standard IPR technology. Together with the Alto dispatch console, DX-Altus reaches new heights in digital radio dispatch and interoperability. DX-Altus is a culmination of years of experience in providing reliable, digital radio management solutions to government agencies, public safety organisations, transport, utilities, mining and oil & gas corporations.

Key Features

  • Interoperability across radio manufacturers and protocols such as DMR, P25, Tetra, SIP, PMR and dPMR able to run on one network.
  • Conventional or Trunked
  • User-friendly, customizable touch-screen GUI, Alto
  • Individual & Group Text Messaging
  • Individual & Group Calling
  • Location Services/GPS
  • Emergency Management
  • Rapid Recall
  • Canned Voice
  • RSSI Voting
  • Security Encryption
  • Multi-System Login
  • Redundancy, soft degradation and reliability provided through dedicated server with modular architecture
  • Real-time diagnostics with SNMP
  • Easily Expandable and Future-Proof
  • Remote Monitoring
  • Browser based, Remote Configuration of all functions through one central controller

Founded in 1979, Avtec designs, manufactures, and services touchscreen console systems that carry voice over telephone, radio, and data networks. Avtec pioneered the use of digital signal processors in integrated radio/telephone systems.

Established by a group of highly experienced engineers in 1981, Omnitronics’ goal was to improve the efficiency of two way radio systems. Since then we’ve become a specialist provider of radio dispatch, interoperability, and communications management products specifically tailored to the individual requirements of every customer.

Adding Mobility to Dispatch

Omnitronics RediTALK Air provides added mobility to dispatch operations – extending radio networks beyond the dispatch station and into other areas of the office, even for use by managers and supervisors.

Didn’t see what you need?

There's a small selection of our complete product range illustrated on these web pages. For more information on these and all our other products please get in touch.

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Communication networks; designed for you, built by us and supporting your business into the future.